Information technology

Technology specialists, not just commercial lawyers

Wragge & Co's 35-strong Information Technology team boasts more than 80 years of combined experience advising both suppliers and users of technology. Able to assist on any IT-related matters, clients describe working with its experts as "a seamless and valuable experience".

Particularly noted for its skills in IT procurement and outsourcing, this team knows IT and business process outsourcing inside out. Several team members have experience of working in-house for IT suppliers and leading IT consultancies. Expertise, an enviable track record and a solutions-driven approach means clients consistently receive top-notch service.

Some of the largest IT projects in the last few years are handled with ease by this team, including HM Revenue and Customs' IT outsourcing to CapGemini. It also advises on the procurement of Enterprise Resource Management (ERM) systems, complex system development projects, platform sharing and shared service arrangements, as well as desktop, infrastructure and applications outsourcing. This team's activity has been at the heart of outsourcing as a business model for over a decade. Typical deals include acting for Malaysia Airlines on the outsourcing of its passenger service systems and advising Solihull Metropolitan Council on its £6.4 million ICT contract as part of the Government's £2.2 billion 'Building Schools for the Future' programme.

On an international scale, the team has worked on many notable projects, including advising an UN agency on a global ERM project and a major pharmaceuticals company on a 15-jurisdiction outsourcing. Significant experience of offshoring arrangements, whether of IT or business process, adds to this team's international credentials. The team also works closely with colleagues in the firm's Munich office, who have wide-ranging expertise in relation to software IP, IT contracts and data protection issues.

IT projects and relationships don't always go to plan. Normally the last thing a client wants to do is resort to legal action. Clients just want to manage and resolve the problem. That's why the team takes a practical cradle-to-grave approach to contractual risk management, called AUDIT (Avoiding Unnecessary Disputes in IT). Whether it's negotiating, renegotiating, renewing or as a last resort, terminating IT projects, the team keeps focused on the important issues and can help clients to navigate the choppy waters. Our specialist IT dispute resolution team can step in where relationships require careful handling and disputes seem imminent to help clients manage the problem and find a solution.

Through involvement with bodies such as Intellect and the Society for Computer and Law, the team keeps fully up-to-speed with the latest issues. Its specialists act as thought leaders in their respective fields of expertise.

Expertise across a variety of sectors, with particular focus in financial services, pharmaceutical, local and central government, retail and aviation, means this team's lawyers have a real breadth of experience. Clients include BP, British Airways, Capgemini UK, Ceridian, Detica, Euroclear, GlaxoSmithKline, Malaysia Airlines, Marks & Spencer, Merrill Lynch, NFU Mutual, Solihull Metropolitan Borough Council, Spirit Group and Universal Music.

For more information on IT projects and procurement contact Peter Hall (